At ko9999, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your own data. We encourage all players to read this document carefully.
These highlights summarise our core data protection principles. The full legal text follows below.
All personal data held by ko9999 is stored on encrypted servers protected by industry-standard SSL/TLS protocols. Access to player data is restricted to authorised personnel only, subject to strict internal access controls.
ko9999 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Data sharing is limited to trusted service partners who help us deliver the ko9999 platform to you.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a data request to [email protected] and our team will respond within 30 days in accordance with applicable data protection standards.
ko9999 collects only the personal data that is strictly necessary for account management, payment processing, identity verification, and regulatory compliance. We do not collect data beyond what is required for these defined purposes.
ko9999 uses cookies and similar tracking technologies to maintain session state, remember your preferences, and improve platform performance. Our cookie practices are described in full in Section 7 of this Privacy Policy.
In the unlikely event of a data security breach affecting your personal information, ko9999 will notify affected players promptly via email to the address registered on their account, and will take immediate remedial action to contain the incident.
This Privacy Policy (hereinafter "this Policy") sets out the manner in which ko9999 (hereinafter "ko9999", "we", "us", or "our") collects, processes, stores, uses, and protects personal data relating to individuals (hereinafter "you", "the Player", or "the User") who visit, register on, or otherwise interact with the ko9999 platform accessible at ko9999.net and all associated subdomains, mobile interfaces, and service touchpoints (collectively, "the Platform").
ko9999 is committed to handling your personal data with the highest standards of care, transparency, and security. We recognise that the players who trust ko9999 with their personal information are entitled to a clear and honest account of how that information is managed. This Policy is intended to fulfil that obligation.
By accessing the Platform, creating a player account, making a deposit, placing a bet, or using any feature of the ko9999 Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you must discontinue use of the Platform.
For the purposes of applicable data protection law, ko9999 acts as the data controller in respect of the personal data it collects directly from players through the Platform. As data controller, ko9999 determines the purposes and means of processing your personal data and bears primary responsibility for ensuring that such processing is lawful, fair, and transparent.
Where ko9999 engages third-party service providers — such as payment processors, identity verification services, fraud prevention systems, or game content providers — those third parties may act as data processors on our behalf, processing personal data strictly in accordance with ko9999's documented instructions and the terms of applicable data processing agreements. ko9999 remains responsible for ensuring that any such third-party processors maintain standards of data protection consistent with those described in this Policy.
ko9999 collects personal data in several ways: directly from you when you register or interact with the Platform; automatically through your use of the Platform; and from trusted third-party sources for the purpose of verifying your identity or detecting fraud. The categories of personal data we collect include:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, national identity number (NID), passport number | Registration form, KYC verification |
| Contact Data | Email address, mobile phone number, residential address (including city: Dhaka, Chittagong, Sylhet, etc.) | Registration form, account settings |
| Financial Data | Payment method details (bKash number, Nagad number, Rocket number, Upay, bank account identifiers), transaction history | Deposit/withdrawal processing |
| Technical Data | IP address, browser type and version, device type, operating system, session timestamps, screen resolution | Automatic collection via platform logs |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths, search queries within the Platform | Automatic collection via analytics |
| Communications Data | Content of support chat messages, emails sent to ko9999, complaint records | Customer support interactions |
| Verification Data | Copies of identity documents uploaded during KYC, selfie images used for liveness checks | KYC verification process |
ko9999 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data (beyond what is strictly required for identity verification), health data, or data concerning sexual orientation. If you choose to disclose any such information voluntarily during support interactions, it will be handled with heightened care and will not be used for any purpose beyond resolving your enquiry.
ko9999 uses the personal data it collects for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with those stated at the time of collection without first obtaining your renewed consent.
ko9999 processes your personal data on the following legal bases, each of which applies to specific processing activities as described below:
ko9999 does not sell, rent, or commercially transfer your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data protection safeguards:
ko9999 uses cookies and similar technologies (collectively "cookies") on the Platform. Cookies are small text files placed on your device by your browser when you visit a website. They allow the Platform to recognise your device on subsequent visits, maintain your session state, and deliver a more personalised experience.
ko9999 uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the Platform, including login and payment functions. ko9999 does not use third-party advertising or retargeting cookies.
ko9999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal/regulatory obligation (AML) |
| Financial Transaction Records | 7 years from transaction date | Legal/regulatory obligation |
| KYC Verification Documents | Duration of account + 5 years after closure | Legal/regulatory obligation |
| Customer Support Records | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Technical & Usage Logs | Up to 12 months on a rolling basis | Legitimate interests (security, fraud prevention) |
| Marketing Preferences | Until consent is withdrawn | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Where anonymisation is applied, the resulting anonymised dataset is no longer considered personal data and may be retained indefinitely for statistical and analytical purposes.
As a data subject, you hold meaningful rights over the personal data that ko9999 holds about you. ko9999 is committed to facilitating the exercise of these rights in a timely and transparent manner. Your rights include:
ko9999 is strictly an adults-only platform. Access to and use of the ko9999 Services is permitted only to individuals who are 18 years of age or older. ko9999 does not knowingly collect, process, or store personal data relating to persons under the age of 18.
If ko9999 becomes aware — through its age verification processes, KYC checks, or any other means — that a person under the age of 18 has registered an account or submitted personal data through the Platform, that account will be immediately suspended, all associated data will be securely deleted, and any deposits made will be returned to the originating payment method where possible.
If you are a parent or guardian and have reason to believe that a minor in your care has provided personal data to ko9999, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
ko9999 strongly recommends that parents and guardians install parental control software on shared household devices to prevent minors from accessing online gambling platforms. A range of free and paid parental control solutions are available from reputable third-party providers.
ko9999 employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security controls include:
ko9999 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, Platform features, or regulatory requirements. The date of the most recent revision is always displayed at the top of this document.
When material changes are made to this Policy — such as a new category of data being collected, a new purpose for processing, or a change in our data sharing arrangements — ko9999 will provide advance notice to registered players via email to the address on their account, and will display a prominent notice on the Platform for a reasonable period before the changes take effect.
For minor or non-material changes (such as corrections to typographical errors, clarifications of existing practices, or structural reformatting), ko9999 may update the Policy without providing individual notice. In all cases, the current version of the Privacy Policy published at ko9999.net/privacy-policy supersedes all previous versions.
Your continued use of the ko9999 Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must stop using the Platform and may request closure of your account by contacting [email protected].
If you have any questions, concerns, or complaints relating to this Privacy Policy or ko9999's personal data processing practices, please contact our support team. All privacy-related enquiries are handled with strict confidentiality.
When contacting us regarding a privacy matter, please include your registered account username and a clear description of your query or request. ko9999 commits to acknowledging all privacy-related enquiries within 24 hours and providing a substantive response within 30 calendar days of receipt.
Now that you understand how ko9999 protects your data, explore our full range of games and betting markets. 18+ only. Play responsibly.